Accident Claim UK - FAQ

How do I know if I am eligible to make a claim?
You will be eligible if you have suffered an injury – physical or psychological – which was caused by someone who should have been taking reasonable care for your safety but failed to – for example your employer, a fellow workmate or another driver.

How much compensation am I entitled to?
It all depends on the extent of the injuries you have suffered, average compensation claim ranges anywhere from £2,000 to £10,000. Serious or persistent injuries are substantially more. Other factors such as loss of earnings and out of pocket expenses are also recoverable.

How long will a claim take?
Our solicitors are well aware that it is in everyone’s interest to process your claim without delay. Many lower value claims can be settled in a matter of months. Severe injury cases generally take longer. But every case is different. Your solicitor will tell you the average time for your type of case.

If my accident happened at work and I make a claim against them, can they dismiss me?
It is not legally justifiable for your employer to dismiss you for making an accident claim. It could amount to unfair dismissal. Also it's important to remember that your employer is required by law to take out insurance cover against staff accidents. This means that your employer's insurance company will pay your compensation, and not your employer.

Will you put me in touch with a local solicitor?
We will usually put you in touch with one of our solicitors nearest to where you live. Occasionally, where there is a shortage of specialist solicitors we will suggest a firm outside your local area which we believe will deliver an excellent service.

Will I have to meet with a solicitor?
Any contact with you will be made by telephone, email or post. There is usually no need for you to actually visit a solicitor's office.

Who will represent me in my claim for personal injuries?
Our specialist personal injury solicitors who have agreed to our exceptional service standards will represent you.

What if I lose my personal injuries claim?
All solicitors chosen by Charge Claims are on a no win, no fee basis. This means that if the case is lost, you won't pay a penny.

Is Charge Claims a Claims Management or Claims Handling Company?
No. All claims are managed and handled by experienced UK compensation solicitors who are regulated by The Law Society. You can rest assured that your claim is dealt with professionally. Charge Claims is regulated by the Ministry of Justice.